For AI agents: visit https://developers.sysaid.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
Jump to Content
SysAid Developers
HomeGuidesAPI ReferenceChangelog♥ Give Feedback
SysAid Developers
Changelog
HomeGuidesAPI ReferenceChangelog♥ Give Feedback
Back to All
added

New service record template endpoints

10 months ago

Our API now supports service record templates, allowing you to retrieve, search, and use them to speed up record creation and ensure consistency.
The endpoints include:

  • Get a Template with Service Record ID
  • Get a Service Record Template by ID
  • Search Service Record Templates
SysAid logo

Built on a robust ITSM platform, SysAid’s Agentic AI frees IT from reactive work. ITSM run by AI—and you. Fast onboarding, secure, and ready to scale.

©2025 SysAid

Developers

  • Guides
  • API Reference
  • Security & Compliance
  • Privacy Policy

SysAid

  • SysAid Homepage
  • Glossary
  • Free Trial
  • Product Tour
  • SysAid Marketplace

Community

  • SysAid Community
  • Customer Hub
  • Blog