Create App Key

Create a unique set of credentials (Client ID and Client Secret) for authenticating with the API.
These credentials are required to request an access token and should be securely stored. Each user must generate their credentials before interacting with the API.

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Please note:

Avoid creating a new key every time you authenticate - this can quickly exhaust your quota, as each organization is limited to 100 application keys. Managing them responsibly is essential for long-term scalability.

To keep your integration environment clean and within system limits, create a single application key per agent or integration and reuse it to generate tokens when needed

Body Params
string
required

The user name you use when signing into your SysAid account.

string
required

The password you use when signing into your SysAid account.

string
required

This action creates an app entity for the user. You can choose a specific name for it.

integer

The time in seconds until tokens generated with these credentials expire. The default is 86400 (24 hours), maximum value is 2592000 (30 days).

string

Additional information about this app or user (optional)

Headers
string
required

SysAid account identifier.

Responses

Language
Credentials
Header
URL
Response
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application/json