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Get an Asset by ID
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SysAid Public API
Authentication
Create App Key
post
Generate Access Token
post
Delete App key
del
Get App Keys by Account ID
get
Users
Agents
Get List of Agents
get
Create a New Agent
post
Get Agent by ID
get
Update Agent Details
patch
Delete Agent
del
Add Agent to Groups
post
Remove Agent from Groups
del
Convert Agent to End user
post
End Users
Get List of End Users
get
Create a New End User
post
Get End User by ID
get
Update End User Details
patch
Delete End User
del
Add End User to Groups
post
Remove End User from Groups
del
Convert End user to Agent
post
Groups
Get List of Groups
get
Create a New Group
post
Get Group by ID
get
Get Group Members
get
Service Records
General
Create a Service Record
post
Update Service Record Details
patch
Get a Service Record by ID
get
Search Service Records by Specific Parameters
get
Delete a Service Record
del
Resolve a Service Record
post
Add Activity to a Service Record
post
Add a Note to a Service Record
post
Send a Message from a Service Record
post
Action Items
Get Service Record's Action Items
get
Updates an Action Item Status
patch
Related Items
Get a List of Related Items for a Service Record
get
Link Knowledge Base Articles to a Service Record
post
Unlink a Knowledge Base Article from a Service Record
del
Templates
Get a Template with Service Record ID
get
Get a Service Record Template by ID
get
Search Service Record Templates
get
Attachments
Generates a Presigned URL for an Attachment Upload
post
Create a New Attachment
post
Companies
Get List of Companies
get
Indexes
Get Indexes
get
Get a List of Custom Fields
get
Assets
Get List of Assets
get
Create a New Asset
post
Get an Asset by ID
get
Update an Asset
patch
Delete an Asset
del
Categories
Get Category Hierarchy
get
Configuration Items (CIs)
Get a List of CIs
get
Create a New CI
post
Get a CI by ID
get
Update the CI by ID
patch
Delete a CI by ID
del
Get a List of CI Types
get
Get CI Relations for a Specific CI by ID
get
Create a CI Relation for a Specific CI ID
post
Delete a CI Relation for a Specific CI ID
del
Get CI Relation Types
get
Create a CI Relation Type
post
Update a CI Relation Type by ID
patch
Delete a CI Relation Type by ID
del
Get a List of CI Subtypes for a Specific CI Type
get
Webhooks [beta]
Create a New Webhook Subscription
post
Get Webhooks by Account ID
get
Simulate Webhook Event
post
Get Webhook Subscriber by ID
get
Delete Webhook Subscriber By ID
del
Get an Asset by ID
Ask AI
get
https://{account}.sysaidit.com/connect/v1/assets/
{id}
Language
Shell
Node
Ruby
PHP
Python
Credentials
Bearer
JWT
Bearer
URL
Base URL
https://
your_account_id
.sysaidit.com/connect/v1
/assets/{id}
Response
Click
Try It!
to start a request and see the response here!